Your order. Your facts. Your voice.Takeaway trouble?
Takeaway trouble?
Anywhere in the world.
Takeaway, takeout, food delivery or collection: create a clear, editable request for any restaurant or provider, in any country. Drafts are currently in English; you can edit or translate yours before sending.
This tool drafts your message. It does not submit claims, decide eligibility or guarantee a refund. Driver changes alone do not establish that you are owed a refund.
2. Review and send
Check every detail and edit the wording before sending. Use your provider’s order-help screen.
3. Send to your local order support
- Open the app or website you used in the country where you ordered.
- Find this order in your order history and choose Help, Support, Report a problem or the equivalent local option.
- For direct orders, use the restaurant contact details on its official website or receipt.
- Paste your reviewed request and attach relevant evidence if requested.
Keep your receipt, order timeline and genuine photos. If declined, ask for a written reason and the local review process. Policies, reporting deadlines and remedies vary by provider and country. This draft does not assert rights under any particular country's law.
